Getting Started with the CCADB

When you log in to the CCADB you will see a row of tabs along the top of the window, next to the CCADB logo. The number of tabs that you see depends on the width of your window, and a ‘More’ tab will be shown when all of the tabs cannot be displayed. The tabs are: ‘Home’, ‘My CA’, ‘CA Owners/Certificates’, ‘Cases’, and ‘Reports’.

Home: The home page is the initial page that you see when you log in. It provides your CA’s task list, a set of reports that may be opened by clicking on their title.

• Open Cases
• Root Certificates with Outdated Audit Statements
• Intermediate Certificate with Outdated Audit Statements
• Intermediate Certificates with Missing Information
• Intermediate Certificates with Failed ALV Results
• etc.

Note: The CCADB considers the terms “intermediate” and “subordinate” synonymous.

My CA: Click on the ‘My CA’ tab to see your CA information in the CCADB (including Points of Contact), a hierarchy of root certificates and intermediate certificates, and all cases, reports, and communications for your CA.

CA Owners/Certificates: Click on the ‘CA Owners/Certificates’ tab (which may be under the ‘More’ tab) to see lists of certificates.

• Click on ‘Recently Viewed’ in the upper left corner.
• Select ‘Community User’s CA Owners/Root Certs’, then click on the thumbtack icon to pin this view as your default for this tab.

Cases: Click on the ‘Cases’ tab (which may be under the ‘More’ tab) to see lists of Cases.

• Click on ‘Recently Viewed’ in the upper left corner.
• Select ‘My Cases’, then click on the thumbtack icon to pin this view as your default for this tab.
  • ‘Add/Update Root Request’ cases are used for adding new root CA certificates or submitting annual updates.
  • ‘Root Inclusion Request’ cases are used for submitting requests for inclusion to Root Store Programs.
  • ‘Add/Update Contacts’ cases are used to add or update POC information.

Reports: Click on the ‘Reports’ tab (which may be under the ‘More’ tab), then click ‘All Folders’ along the left column, and then click ‘CA Community Reports’.